Terms & Conditions


   
   

Terms and Conditions

Grosvenor Shirts are an established and authorised retailer of the finest luxury shirts and accessories and always try to ensure an excellent customer service.

Consumer Right

Grosvenor Shirts complies with UK consumer law including the Distance Selling Regulations, our Terms and Conditions do not affect your statutory rights. Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched,up to 7 days from receipt. Grosvenor Shirts returns policy allows 21 days.

VAT

Because we trade in the UK all prices on this site include VAT (Value Added Tax) at 20%. If you are shopping with us from outside the E.U. or a tax-exempt country such as the Channel Islands then this VAT does not apply, in which case our web site will automatically display all prices with the VAT deducted and you will be billed accordingly. Grosvenor Shirts will not take liability for import duty into a customer's own country.

Card Payments, Security and Privacy

We accept most major credit cards and Pay Pal, and for off-line purchases will accept (£) Sterling Postal Orders, Personal Cheques,Bank Drafts and Bank transfers. Exchange rates around the world do vary all the time so offline payments made to Grosvenor Shirts must always be in UK pounds(£) Sterling.

Grosvenor Shirts reserves the right to cancel any order where the name on the billing address does not match that of the cardholder or where billing address and delivery address do not match, without further recourse to you. This is to protect both consumers and Grosvenor Shirts. Grosvenor Shirts may dispatch any order to billing address rather than delivery address as an alternative.

We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties,companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

For remote addresses and international orders, your telephone number may be forwarded on to our couriers, to ensure receipt of your goods.

We update our stock daily and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock.

Disclaimer for site usage and Copyright

Grosvenor Shirts disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

All pictures, material, code, intellectual property and descriptions are the property of Grosvenor Shirts and Export Technologies. It may not be copied or used without the express permission of these parties.

Returns

For returns policy and details - see our returns details page

Loyalty Rewards Scheme

Our Loyalty reward scheme is an online only exclusive. When you reach the minimum spend amount, you will
receive a % discount off all future online orders valid for 1 years.
Discount applies to full price product only.  Grosvenor Shirts reserves the right to cancel any other discounts used along with their loyalty discount.

Mailing List Sign up 10% OFF 

A minimum spend of £100 must be spent to apply the 10% OFF voucher to your basket total. This promotion is for new customers only. This voucher code cannot be used on any sale/reduced items on our website. You may add a mixture of full price and sale items to your basket however the discount will only apply to the full price product. Grosvenor Shirts reserves the right to cancel this voucher if used along with other promotions such as loyalty discount or other promotional discounts.

10% OFF Flyer

This voucher code cannot be used on any sale/reduced items on our website.  You may add a mixture of full price and sale items to your basket however the discount will only apply to the full price product.  This voucher code cannot be used alongside any other product discount codes or promotions which Grosvenor Shirts may have running.  Grosvenor Shirts reserves the right to cancel this voucher if used along with other promotional discounts. This voucher code is for single use only.