Returns Policy


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Returns

Grosvenor Shirts will accept returns as long as the goods are returned in unused and unopened condition and reach us at the address specified below within 28 days of receipt of your order. Customers may return faulty/damaged goods within 30 days. *Please note that we do not accept returns on underwear.

Procedure

Our returns procedure is as follows:

  • 1. Please return to the below address along with your order ID.
  • 2. Please email customerservices@grosvenorshirts.com with details of reason(s) why you wish to return

Tel: 44 (0)28 7188 3703
Email: customerservices@grosvenorshirts.com

Returns Department
Grosvenor Shirts LTD
9 Derry Road
Strabane
County Tyrone
N. Ireland
BT82 8DT

Incorrect Items

If you have received an incorrect item it may be returned for exchange or refund. In an instance where an incorrect item has been received Grosvenor Shirts will pay for the return shipping.